Privacy Policy

1. Controller

Deen Labs GmbH
Propsteistraße 3
65795 Hattersheim am Main
Germany

Email: [email protected]

We have not appointed a Data Protection Officer because there is currently no legal requirement to do so.

2. Data we process and purposes

• Website technical data: server and security log data required to deliver the website and protect infrastructure.
• App session and settings data: anonymous account/session identifiers, language, age band, app preferences, and entitlement status.
• Purchase and entitlement data: product IDs, transaction metadata, subscription/entitlement state, and restore-purchase results.
• Diagnostics and analytics data: anonymous usage and crash data in the app, subject to your settings.
• Support communication data: information you send to us when you contact support or request deletion/rights handling.

3. Legal bases (Art. 6 GDPR)

• Art. 6(1)(b) GDPR: providing the app/service and purchase functionality.
• Art. 6(1)(a) GDPR: consent-based processing where required (for example certain optional settings/permissions).
• Art. 6(1)(c) GDPR: compliance with legal obligations (for example tax/commercial retention duties).
• Art. 6(1)(f) GDPR: legitimate interests in security, fraud prevention, product stability, and service improvement.

4. Recipients and processors

Depending on your use of the service, personal data may be shared with the following categories of recipients/processors:

• Hosting and infrastructure providers.
• Analytics and diagnostics providers.
• Purchase, entitlement, and subscription service providers.
• Payment and billing platform operators (such as app store operators).
• Public authorities, advisors, or courts where legally required.

Where required, data processing agreements are in place. Specific recipient identities are disclosed on request where legally required.

5. International data transfers

Some providers may process data outside the EU/EEA. Where this happens, we use appropriate safeguards, such as adequacy decisions and/or EU Standard Contractual Clauses.

6. Retention

• Operational/session data is retained only as long as necessary for service operation.
• Support and rights-request data is retained as required to resolve the request and document compliance.
• Legally required records (for example billing/tax-relevant records) are retained according to statutory retention periods.

7. Children and parents

Anbiya is designed for family use. Children should use the app under parental/guardian supervision. Rights requests regarding child-related use can be submitted via [email protected].

8. Your rights

Under GDPR, you may have the right to access, rectification, erasure, restriction, data portability, and objection, as well as the right to withdraw consent at any time for consent-based processing.

To exercise your rights, contact [email protected]. We target completion of account deletion requests within 30 days, subject to legal retention obligations.

9. Right to lodge a complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement. For our registered office, this is generally the Hessian supervisory authority.

10. Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or product changes. The current version is always published on this page.